Last Updated: 17 June 2025
Introduction
At Chalmar Farm Kitchen (“CFKitchen,” “we,” “us,” or “our”), your privacy and trust are of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (www.cfkitchen.co.za) or purchase our products. By using our services, you agree to the terms outlined in this policy.
What Information We Collect
We may collect the following types of data:
Personal Information: Your name, contact details, delivery address, and payment information when placing an order.
Order & Transaction Data: Records of your purchases, delivery preferences, and payment confirmation.
Device & Usage Data: Information such as your IP address, browser type, and pages you visit to help us improve your experience.
Marketing Preferences: Details related to how you engage with our marketing emails or campaigns.
Communication Records: Messages sent via email, phone, or chat platforms you choose to use to contact us.
How We Use Your Information
We use your data to:
Fulfill orders and facilitate secure payments
Send order confirmations, delivery updates, and customer service messages
Improve our website, services, and communications
Deliver relevant promotions and newsletters (with your consent)
Protect your account and prevent unauthorized access
Sharing Your Data
Your information is shared only when necessary, and only with trusted service providers who help us deliver our services. These include:
Secure payment processing services
Delivery and logistics partners
Marketing and email communication platforms
Website performance and analytics tools
We never sell your personal data.
Cookies & Tracking
We use cookies and similar technologies to:
Enable essential website functions like shopping cart and checkout
Understand how visitors interact with our site so we can improve it
Tailor marketing based on your preferences
You can choose to disable cookies in your browser settings, though this may limit some functionality.
Data Protection
We take data security seriously. Our website is protected with industry-standard encryption and multi-layered safeguards to prevent unauthorized access. While no online system is entirely risk-free, we actively monitor and maintain our systems to keep your data safe.
Your Rights
You have the right to:
Access or correct your personal information
Request that your data be deleted from our systems
Opt out of marketing communications at any time
Control cookie settings on your device
To exercise any of these rights, contact us at cfk@cfkitchen.co.za.
Payments
All payments are processed through secure third-party payment providers. We never store your full credit card details and comply with best practices for financial data protection.
Policy Updates
From time to time, we may update this policy to reflect changes in our practices or the law. The latest version will always be available on this page, with the updated date shown at the top.
Contact Information
If you have any questions, feedback, or requests regarding your data, please contact us:
Email: hello@cfkitchen.co.za / cfk@cfkitchen.co.za
Phone: 011 964 1880
WhatsApp: 071 640 1762
Address: Portion 10, Tweefontein 19 IR, Bapsfontein, 1510, South Africa
